Execs take note: Here’s how to write an apology
After an unfortunate incident at one of its cinemas, a Curzon executive pens a heartfelt (if technically flawed) apology to a customer. Lots of lessons here.
After an unfortunate incident at one of its cinemas, a Curzon executive pens a heartfelt (if technically flawed) apology to a customer. Lots of lessons here.
You would think most people know not to post pictures of their credit cards, or to announce they’re going on vacation. Apparently not.
Both Bank of America and the breast cancer foundation Susan G. Komen for the Cure have suffered major PR crises in the past year or so. Is this how they will mend their tattered images?
The shift in media and marketing continues, as social media continues to reshape the landscape for people in the industry.
It doesn’t matter how great your YouTube video is if there isn’t anyone to watch it. Heed the advice of this insider to assemble your ideal audience.
If you’re not sure if you wrote too little or too much, use this veteran speechwriter’s rule of thumb.
The Michigan Economic Development Corporation delights Michiganders and newcomers with information and stories about the Great Lakes State.
There are reasons why employees have stopped caring about their jobs. The good news is that there are identifiable symptoms—and remedies, too.
There’s a lot more to online networking—as a profession—than tweeting and updating your Facebook status. See how you do with this checklist of attributes.
The president squeaked out a win during Monday’s debate, but was it enough to counter Gov. Romney’s big victory in their first meeting?
The bank faces serious criticism over its recent contest to award money to charities by voting. How can organizations who do Facebook charity campaigns avoid the same fate?
This form of punctuation is sometimes misunderstood and often overused. Stop abusing it; start using it correctly.
If you’d rather listen than talk at networking events, you may do a better job than your extroverted peers. Here’s why.
Make your news newsworthy and improve your success rate by heeding these time-tested tips.
While typos often have grave consequences, few are as egregious—or as permanent—as misspelled tattoos.